Blackberry Professional Server – Blackberry Controller Service Will Not Start

Tech Supporton April 30th, 20104 Comments

Today we had a problem on our Blackberry Professional Server where the “Blackberry Controller” service was stopped and would not start.  Trying to manually start the service would give us the following error:

The BlackBerry Controller service terminated with service-specific error 5003 (0x138B).

Luckily, the fix was easy. There seemed to be some contention with this service and the “DNS Server” service on the same machine.  Stopping the DNS Server service, starting the Blackberry Controller service, and then restarting the DNS Server service seemed to fix the problem.

4 Responses to “Blackberry Professional Server – Blackberry Controller Service Will Not Start”

  1. Mark says:

    Lifesaver, all our BPS e-mails stopped working so thanks for this 🙂

  2. Alex says:

    Worked a treat, your a star! Another typical BES problem!

  3. Butch says:

    This fix us as well. What a headache saver! Thanks for posting.

  4. Dave says:

    perfect fix for our SBS server as well! Thanks!

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