Archive for September, 2010

Picasa for Mac Import Problems: After Copying Grayed Out

Tech Supporton September 15th, 20107 Comments

We like Picasa for the Mac much better than iPhoto, so it was a real problem when the latest version of Picasa would no longer allow us to choose what to do after importing our photos.  For some reason, the “After Copying” option in Picasa was grayed out and could not be selected anymore.  We have no idea what caused this, but luckily, the fix is relatively easy.

  1. Close Picasa
  2. Open Finder
  3. Double-click [username] -> Library -> Preferences
  4. Drag the file com.google.picasa.plist to the Trash (or to your Desktop if you’re worried about erasing this file)
  5. Re-open Picasa

Doing this will cause Picasa to reset some of its settings.  Your Albums, Folders, Collections, etc. will all still be there, but there are some minor settings you will have to reset like Picasaweb logins and any add-ons you may have installed. In addition, the “After Copying” option will no longer be grayed out and unavailable.

iPhone 4 Upgrade Failing with Error 1004

Tech Supporton September 15th, 20103 Comments

I just tried upgrading my factory unlocked, but still jailbroken, iPhone 4 from iOS 4.0.1 to iOS 4.1 so that I could use Facetime between my iPhone 4 and the new iPod Touch (yes, iOS 4.1 is a requirement for this).

Unfortunately, the upgrade appeared to keep failing and my iPhone 4 was stuck in recovery mode. Every time I plugged it in, iTunes prompted me to upgrade and wipe out the device settings. I did this 3 or 4 times and got the Error 1004 message each time before realizing that something else must be wrong.

I then remembered that I had used RecBoot with my old 3GS to kick it out of recover mode when downgrading, and tried the “Recboot Exit Only” program. It worked!  It restarted my iPhone 4 and it had been upgraded to iOS 4.1 too.  All I had to do now was restore from iTunes and I was up and running.